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Consulting / Advice / Help

On this website (and BikeGremlin YouTube channel) I give complete information and tutorials about bicycles, mechanics and cycling in general. I share all the knowledge completely free and don’t plan on charging for it.

In addition to that (or thanks to that), a lot of people call me on the phone, or write using e-mail, Viber, Facebook (and other social networks). Unfortunately, I work a lot and have very little free time. Also: my hands are greasy! 🙂 Every time a phone rings, I need to stop what I’m doing, wipe my hands, take the phone and answer.

There’s more and more work. I have never refused to give advice and help. In order to be able to do that in the future, we’ll have to get organized, together. 🙂

Table Of Contents (T.O.C.):

  1. How to get free BikeGremlin help or advice?
  2. Urgent, right away, today for today – charged
  3. Contact info

1. How to get free BikeGremlin help or advice?

There are several ways available, whichever you prefer:

  • The best place is probably ( forum for Serbocroatian) – there I actively participate under “Bike Gremlin” username. Also, many other experts offer help and advice there, so You benefit from getting 2nd opinions. You are also most likely to get a timely response (within a day or two), at least from other knowledgeable members, even if I don’t manage.
  • Use the website search – it is very good (Google powered) – just enter what you want to know. I have already answered most of the questions.
BikeGremlin website search - powered by Google! :)
BikeGremlin website search – powered by Google! 🙂

This way the questions and answers will be public, helping anyone with a similar problem/question.

In separate articles I explained:

Response time is about a week – i.e. when I find the time, in order: first answering the first asked questions (that haven’t yet been answered). There’s less rush in the winter months, so then You can expect a faster response.

I’m planning on keeping this free.

Asking questions, advice, help [1017]

– T.O.C. –

2. Urgent, right away, today for today

2.1. Request priority support

I generally reply to questions within a few weeks or so, in order: first asked, first answered.

If you need more urgent support:
By paying $8, you’ll get a priority reply (your question is first in line).

Link for “buying” the priority support

BikeGremlin priority support
BikeGremlin priority support

2.2. Live support

There are situations that are urgent for You. When you need “real-time” help.

Since this kind of assistance requires me to stop whatever I’m doing, I must limit the time and “materially compensate it” so to say.

The time for phone calls is workdays from 9 to 20 o’clock (Central European time zone – “CET“).

The expected reply time for urgent questions is within 24 hours (usually within 10 minutes, if it’s between 9 and 20 CET on workdays).

The service price is $25 for up to a 30-minute phone call, or chat (if using a messenger/chat service), paid via PayPal (please add a contact phone number in the PayPal payment message if requiring telephone assistance).

You can also pay using a cart, via BikeGremlin help desk (accepting Visa, Mastercard and PayPal).

I will get the payment notification within minutes.

BikeGremlin mascott

– T.O.C. –

3. Contact info

You can contact me via e-mail, or using the phone (call, Viber, or WhatsApp).

my name (relja) @ this domain (
My contact phone number will be provided upon your payment, via email or via a Viber/WhatsApp message if you’ve provided a contact phone number.

In other words: I offer knowledge, information and help for free, but must charge for my time (until we introduce communism globally, so I can just fix bikes, without worrying about bills, medical and schooling costs). 🙂

– T.O.C. –