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Consulting / Advice / Help

Updated: 17/08/2020.

On this website (and BikeGremlin YouTube channel) I give complete information and tutorials about bicycles, mechanics and cycling in general. I share all the knowledge completely free and don’t plan on charging for it.

In addition to that (or thanks to that), a lot of people call me on the phone, or write using e-mail, Viber, Facebook (and other social networks). Unfortunately, I work a lot and have very little free time. Also: my hands are greasy! 🙂 Every time a phone rings, I need to stop what I’m doing, wipe my hands, take the phone and answer.

There’s more and more work. I have never refused to give advice and help. In order to be able to do that in the future, we’ll have to get organized, together. 🙂

How to get free BikeGremlin help, or advice?

There are several ways available, whichever you prefer:

  • Use website search – it is very good (Google powered) – just enter what you want to know. I have already answered most of the questions.
BikeGremlin website search
BikeGremlin website search
  • By posting a comment on this website (rules for posting questions/comments) – either in any post’s comment section, or on the dedicated Questions & Answers page. That way the answers will help the others with a similar question/problem.
  • Best place is probably bikeforums.net (2bike.rs forum for Serbocroatian) – there I actively participate under “Bike Gremlin” username. Also, many other experts offer help and advice there, so You benefit from getting 2nd opinions. You are also most likely to get a timely response (within a day or two), at least from other knowledgeable members, even if I don’t manage.

This way the answers will be public, helping anyone with a similar problem/question.

Response time is about a week – i.e. when I find the time, in order: first answering the first asked questions (that haven’t yet been answered). There’s less rush in the winter months, so then You can expect a faster response.

I’m planning on keeping this free.

Urgent, right away, today for today

There are situations that are urgent for You. When You need “real time” help, I’ll provide it using any of the above mentioned “channels”, as well as e-mail, Facebook page/chat (direct messenger link), or using the phone number +381628462452 (call, Viber, or WhatsApp).

Since this kind of assistance requires me to stop whatever I’m doing, I must limit the time and “materially compensate it” so to say.

Time for phone calls is work days from 9 to 20 o’clock (Central European time zone – “CET“).

Expected reply time for urgent questions is within 24 hours (usually within 10 minutes, if it’s between 9 and 20 CET on work days).

Service price is $ 14 for a 30 minute phone call, or chat (if using a messenger/chat service), payed via PayPal (add a contact number phone in the message if requiring telephone assistance).

Or You could use my Patreon page, where various packages are offered.

I will get a payment notification within minutes.

In other words: I offer knowledge, information and help for free, but must charge for my time (until we introduce communism globally, so I can just fix bikes, without worrying about bills, medical and schooling costs). 🙂

Arrangements for bicycle service / fitting

Above noted does not go for calls in order to arrange a bicycle service/maintenance/fitting. For that You are free to call +381628462452, or use BikeGremlin Facebook messenger.